Delivery Information

Next working day when ordered before 12 noon. Orders after 12 noon will be despatched the next working day and be delivered the day after next.

Free collection from store. Orders made before 12 noon can be collected next working day from 1:00pm. Orders after 12 noon will be available for collection after 1:00pm the day after next.

If you have any questions or have an urgent order please contact us via information on contact us page. Next Day Delivery Can Be arranged if you contact us prior to ordering!

International delivery is available although prices differ. Please contact us for a quote for international delivery!


Bella Candy are confident you will never have to return a purchase although if you wish to we accept if the returned item is sent back to us within 14 days from the date of delivery. Please contact us before you send any returns as we will inform you of the process. All returns must be in the original packaging and unopened to be returned. Bella Candy have the right to refuse a return if we feel the item has been tampered with. This does not affect your statuary rights.

Faulty returns

If you feel your item has arrived in a faulty condition please photograph the item and send it to us this along with your wish to return. We will replace any faulty item we feel has been sent out to you not in an acceptable condition. You must contact us within 7 days of you receiving your delivery and send the items back within 14 days. Thank You.

All returns will be credited back to the payment card used to purchase the item. We can not refund items onto a different card or account. If you wish to return a gift an email will automatically be sent to card holder who made payment and the money will be refunded back into their account.

Visit Our Shop

1 Beatrice Terrace
Shiney Row

Business Hours

Mon - Fri 11:00 - 18:00
Sat 10:00 - 18:00
Sun Closed

Get In Touch

T:        01913 857 344
M:       074 32622 789

Secure Payments

All major credit/debit cards accepted

© 2018 Bella Candy

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